- مجال الشركة: بنوك
- الدور الوظيفي/قسم: خدمة العملاء
- مكان الوظيفة: المملكة العربية السعودية
- تاريخ الالتحاق بالعمل: 2009-04-01
- نظام العمل: دوام كامل
- مجال العمل: موظف
- الراتب الشهري: غير محدد
- يتطلب إدارة موظفين آخرين: نعم
- عدد الوظائف الشاغرة: 30
المرشح المفضل
- الكادر الوظيفي: متوسط الخبرة
- عدد سنوات الخبرة: 3 - 5 سنة
- مكان الإقامة: غير محدد
- الجنس: ذكر
- الجنسية: المملكة العربية السعودية
- الدرجة العلمية: بكالوريوس أو ليسانس
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BANK ALJAZIRA- Manage direct & indirect staff costs and expenditures within allocated budgets, as applicable, without compromising quality.
- Achieving all financial targets assigned to him or her and the rest of the team within Mass Market area.
- Contacts with all branch staff - RETAIL BANKING GROUP Management, Finance Management and all other bank area and divisions.
- To lead Mass and affluent Market team and exceed targets set for all segments, and to ensure excellent quality service is provided
- To increase targeted customers of all segments and maintain them.
- Directing and coaching staff.
-Utilize leads by effectively cross selling and to have effective back-office operation processes & staff.
-Self management of the affluent segments within the branch with direct focus of the RM's.
-Effectively applying sales & service process developed
-To ensure that the performance in the BSC of each staff was accurately reflected by the actual figures from the sales target assigned and the standardized behavior.
-Ensuring a consistently high level of customer service exceeding standards set.
-Effectively dealing with customer complaints and customer mastery shopper Rating and accounts problem.
-Ensuring all transactions are properly authorized, and all branches lending in accordance with the bank Credit Policy.
المهارات
- Excellent communicator with presentation skills .
- High level of integrity and confidentiality
- Decision maker.
- Strong analytical skills and an ability to detect gaps & errors.
- Strong in management people & leadership skills
- Fair knowledge on credit compliance and risk management
- Knowledge of Branch Operational Policies & Procedures.
- Adequate knowledge on different Sales Techniques.
- Fair Knowledge of Islamic Banking.
- Fair PC knowledge.
- Effective verbal and written skills in(Arabic& English).
وصف الشركة
Bank ALJazira is recognized as one of the leading Islamic fast growing financial institutions in Saudi Arabia principally serving affluent individuals and successful national corporations in the region.
Bank ALJazira was established in June of 1975 and began a restructuring process in 1992. A new management team was appointed in 1993 to continue the restructuring effort, and successfully introduced state of art technology, modern banking products and services and revamped its staffing portfolio. As a result the bank became profitable in 1995 and it steadily increased the return of investment since then.
****** into the Shari'ah- complaint banking was a preliminary point for Bank ALJazira and it led to the outstanding growths in the past five years. Bank ALJazira has achieved progressive growth, which was mainly due to its continuing efforts to improve.
Bank ALJazira is becoming a premier bank in Saudi Arabia that provides high-net-worth individuals and large institutions with innovative banking solutions that are compliant with the Islamic Shari'ah in an exclusive ambiance.