ACCOUNTABILITIES & ACTIVITIES:
Telephone Operator
•Answer all incoming telephone calls
• Inventory ALL Switchboard property ensuring it is all accounted for and in proper condition
• Report all violations and incidents immediately and submit report
Receptionist
Assist in managing day to day operations of the RAYMES
Switchboard.
• Liaise with department managers to understand their need for security
related services • Ensure all personnel entering the SAIDC have the proper ID
Liaise with Manger II, Security in regards to all receptionist related matters.
• Respond to any RAYMES Expat who needs security assistance.
Switchboard Training
• Provide training for new Switchboard personnel and quarterly training for existing personnel
Visitor Access
• Issue ID for entry in to the SAIDC •
Keep a log of Visitors in to SAIDC
Emergency Communications
• Conduct weekly radio check with US Consulate
• Conduct monthly test of Emergency Compound Alarm
• Log and Track all RAYMES employees traveling outside of their work locations
• Responsible for the operation of the emergency notification system and all associated operator training within the communications center team. This is a critical role and vital to business continuance, emergency response, and life safety events.
People Management
• Generate commitment, motivation and enthusiasm for the Security Department and RAYMES as a whole.
• Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow of the RAYMES Switchboard
• Plan, manage, and review individual performance and provide regular feedback, development opportunities and coaching, tacking prompt action when necessary.
• Ensure RAYMES Switchboard complies with RAYMES policies, processes, practices, and maintains RAYMES high standard of work and integrity.
Badges/GPS
• Make security badges and monitor GPS of vehicles
:Necessary Knowledge and Experience
High school with a minimum of 8 years of experience in the same field or Bachelor with preferable 2 Years experiences
Fluent in English and Arabic
Computer skills, Word, Excel, etc.
You can send your cv to the email below
Recruitment.KSA@raytheon.com