Dear All
Salam
We have one vacant as a receptionist subject to the followings
Male Saudi National is a must
location in Riyadh
Very Good Command of English
Honest and trust wrotly
working hours per day from 8 to 5
five working days per week
Please send your CV in English to

dtz2@yahoo.com

Main purpose / objective of the position: To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the office. General administrative tasks will also form part of this position as part of support to the entire team.
Decision making authority: Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.
Experience / Education: GR12 or equivalent and at least 2 years relevant experience.
Skills required: Telephone skills; General Administrative skills; computer literacy (MS Office, particularly Outlook and Word); Ability to Multi-task; Interpersonal skills.
Knowledge required: Switchboard, Policies & Procedures
Competencies required: Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self Confidence; Tolerance for Routine.
Major drivers of work volume: Sophistication of switchboard equipment; number and complexity of incoming calls.
Interface / relationships with: Internal: Office Staff / External: Tenants, Landlord, Contractors, Suppliers
Key responsibilities:

Customer Care: Deal with enquiries and direct to the appropriate individuals or department as per the company’s protocols.
Manage services and contractors: Manage/coordinating service contractors on site, for example cleaning, security, air conditioning and general facilities etc.
General reception tasks: Receive visitors and ensure hosts are contacted to collect visitors from reception / Operation of Switchboard / Manage all incoming calls and respond in a professional manner / Ensure that the reception area is neat and tidy and reception desk is free on clutter.
General administrative duties: General typing for departments / Send, sort and distribute post and faxes / Provide basic admin support when required / Ordering consumables, stationery etc.. / Manage the booking of the conference/board rooms / Manage parking/issue parking vouchers / Update emergency contact numbers / Take and relay messages for office staff / Make appointments / Organizing catering for meetings / Raise purchase order through Oracle / Raise contract requests through Ariba.
Help desk call log: Log all repairs, maintenance and requests onto the Big help desk.

Key standards required:

Clearly and logically expresses ideas using appropriate media and styles.
Tailors message to audience. Listens and responds appropriately to communication.
Conveys clear and concise facts, remaining focused when presenting them.
Is aware of the impact of body language, and uses it appropriately, e.g. makes eye contact, doesn’t fidget, etc.
Listens carefully to what others say, and responds appropriately, e.g. clarifies to show understanding, explains further or summarises if required.
Continuously ensures high standards of quality and service delivery to meet customers’ expectations.
Seeks always to deliver what is promised on time and to the quality standards required in order to meet customers’ needs.
Likes to work in a tidy manner keeping paper work and records in order.
Deals with a number of activities in an organised, logical and efficient manner.
Shows a genuine intention to participate and work co-operatively with others in the pursuit of team goals. Shows a genuine intention to participate and work co-operatively with others.
Takes account of the impact of ideas and actions on other people in the team.
Supports team decisions.
Is a good team player; does his/her share of the work.
Believes in one’s capability to accomplish a task.
Conveys a realistic confidence in own abilities and decisions.
Presents oneself in a confident and positive manner.
Is comfortable and enjoys performing repetitive work without seeking variety.
Likes having set routines and is most comfortable in a predictable and relatively unchanging environment.
Unlikely to experiment.
Prefers to work within set boundaries or guidelines.