Position: Communication Technician
Job Location: Shedgum
English Language: Good
Requirements and skills Education and Experience: Any combination equivalent to two years of college-level courses in telecommunications and three years of telecommunications experience installing and maintaining telephone equipment including switches used by the district, wiring systems, phone sets and network design and configuration.
Job Description:
• Install, configure, repair and maintain District telecommunications equipment including personal computer communications apparatus, data communications equipment, telephone system equipment and new telephones. Perform telephone switch programming, maintenance and system diagnostics; troubleshoot switch-related outages; determine system load and perform preventive maintenance and expansion of the district telecommunications network. Perform routine telephone moves, changes, installations and repairs. Maintain inventories of District equipment and circuitry. Review incoming equipment service orders; prioritize orders and provide day-to-day scheduling of technicians. Ensure the completion of work requests and assist with voice/data services provided throughout the district. Follow proper instructions when installing, maintaining and repairing telephones, circuits and related equipment in response to scheduled work orders and service calls. Ensure installations and repairs are made to voice, data and video communication cable. Test the equipment for proper operation before signing off on the request. Ensure that all records for the installations and repairs are maintained accurately and filed according to the department and District’s record retention guidelines. Program telecommunication switches to accommodate new services and changes; perform system moves and changes internally or via remote access. Respond to emergency on- call situations in a timely manner. Maintain current knowledge of the district’s voice and data communications systems. Serve as liaison with vendors in solving routine problems with the communications components. Maintain sufficient stock of all equipment for back upon of failed communications devices

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