01-02-2010, 06:48 PM
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عضو جديد
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تاريخ التسجيل: Mar 2009
المشاركات: 6
معدل تقييم المستوى: 0
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Riyadh- Desktop support / Service Desk
السلام عليكم ورحمة الله وبركاته
وصلني امس هالايميل
Dear Abdullah,
As there is many opening in Riyadh for Desktop support so please refer your friends.
Some details about the opening.
Wipro Arabia is a part of USD 5 billion Wipro Limited (NYSE:WIT) with a market capitalization of USD 24 billion.
We are the leading strategic IT partner for companies across the Kingdom of Saudi Arabia - offering integrated IT solutions. We plan, deploy, sustain and maintain the customers IT lifecycle through our total outsourcing, consulting services, business solutions and professional services offerings. To know more about the company, please visit - http://www.wipro.in/wiproKSA/
We are currnetly looking to recruit IT professionals (Saudi Nationals)specialised in Computer Technical Support based at our office ********s in Riyadh
Details about the position are as follows:
Job Title: Engineer - Desktop Support/Technical support
********: Riyadh
Job Description:
• Will manage desktop/laptop/printer/other user devices and network related incidents.
• In cident investigation, diagnosis and resolution
• Detection of possible problems and notification to the problem management
• Progress updates to customers through the incident lifecycle.
• Co-ordination with vendors for resolution of calls
Skills required:
6 months -3 years of experience after Diploma/ Bachelors Degree in IT.
• Good Communication Skills (English and Arabic)
• Good Analytical Skills
• Good Customer Service Orientation
• Good Hardware and Networking Fundamentals
• Good Knowledge on Microsoft Applications
• Good Desktop / Laptop / Printer Configuration Skills
• Basic knowledge on ITIL / ITSM (Certification preferred)
• Certifications – MCP/MCSA/MCSE/CCNA – Preferred
In case you would be interested in the role, please send across your resume as a word document to raju.v55@wipro.com as soon as possible.
With Warm Regards
Raju
بالتوفيق للجميع يا رب
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