As team managers, PDRMs regularly perform 1:1s with their employees, conduct performance review and career development discussions at least once a year. They pr***de feedback on quality, timeliness and cost-effectiveness of customer and internal deliverables and coach their direct reports regularly. PDRMs also develop their own management skills through active participation in Management Excellence events, training, mentoring and communities. Specifically, PDRMs:

•Conduct regularly scheduled one-on-one meetings with consultants to discuss performance, career planning, skills readiness, training plans, etc. The recommended frequency for these meetings is once per month.

•Help consultants maximize utilization through awareness of engagement opportunities and marketing of their skills within the resource management community.
•Assist consultants with ad-hoc requests for support, including conflict resolution, issue escalation, administrative support, career guidance, etc.

•Fulfill administrative responsibilities related to the management of people at Microsoft, including performance reviews, promotion justification, time/expense approval, Consultant Engagement Feedback (CEF) administration, etc.
•In order to assist in staffing/skills readiness planning, coordinate with other Services management roles (RMs, EMs, RPMs) to understand future skills requirements and the Services pipeline.

•8-10 years of related experience
•Team management experience required
•Previous experience managing professional services staff is necessary.

•The preferred candidate will have strong Communication Skills and strong Interpersonal Skills. The candidate should have a technical and services background.