 Receives, processes and verifies the ****** from customers.
 Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
 Ensures and provides quality service to both internal and external customers.
 Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of order-related issues.
 Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports.
 Participates and provides expertise as a member of the customer service’s department team. The team’s objectives are developing and recommend changes to existing methods and systems to increase accuracy, efficiency and responsiveness of the customer service department as a whole.
 Coordinates with sales & logistics team for smooth & fluent fulfillment of customer’s ******.

SAUDI ONLY

Please send your updated CV to moulham@deltamarketingco.com