27-11-2018, 11:26 AM
|
عضو متواصل
|
|
تاريخ التسجيل: Dec 2014
المشاركات: 115
معدل تقييم المستوى: 21
|
|
Help-desk Operator – Good English-Saudi Male Only
We have a good opportunity in Riyadh for Saudi Male only
Please send your CV to
dtz2@yahoo.com
• Maintain good working relationships and lines of communication with peers, client and supply chain representatives
• Good communication with DTZ staff, vendors and supply chain from a helpdesk perspective
• Fluent in English and Arabic
• Assist management in event of emergency in support role.
• Accurate capture and inputting of all required information
• Maintain communications with maintenance planners, service providers and specialist contractors.
Duties and Responsibilities:
• Attend during operating hours for the delivery of helpdesk services for planned and reactive tasks to deliver response to the client
• Work on a shift basis which could include weekend and night working
• Assist the operations team in the daily operations of the CMMS
• In conjunction with the helpdesk manager, generate pre-defined reports to performance levels
• Ensure customer issues are professionally resolved
• To meet or exceed Targets and KPI requirements set by senior management from time to time.
Desirable:
• Support the implementation of Environmental Health and Safety (EHS) related activities and programs in accordance with company ISO accreditation and IMS policies and procedures
• Other subject related duties as appropriate and required
|