20-03-2019, 02:48 PM
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(عضو لم يقم بتفعيل عضويته)
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تاريخ التسجيل: Sep 2017
المشاركات: 18
معدل تقييم المستوى: 0
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Operations Manager - GfK - Riyadh
Market research is the original data driven business. Incubated and spun-off from a university, we have earned the trust of the world's biggest companies and leading brands – for more than 80 years. Today, everything at GfK starts and ends with Data and Science .
We are proud of our heritage – and our future: Currently we are on a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by cutting edge technology. This is only possible with extraordinary people – and this is why we are looking for YOU to help shape our future.
Job Description
Key Activities
Ensures the team meets the needs of the Industry/Product Teams.
Develops and promotes a service-oriented culture within the team and Operations as a whole.
Implements and follows global standard procedures and processes.
Ensures global quality guidelines, especially documentation of working processes.
Ensures professional workload management and monitors workload as well as optimizing staff utilization.
Overall responsibility for people development/career progression within the local Ops unit.
Evaluates team performance, identifies areas for improvement and implements either training or processes to support improvement.
Develops skills in the local Ops unit across methodologies, industries and specialisms so that the team can offer consultation to the Commercial Teams.
Uses the expertise developed within the country to support the development of colleagues in other Ops teams, through coaching and mentoring.
Clearly communicates global and local strategy to the teams; sets goals, provides direction and guidance to direct reports.
Responsibility for the Operation unit budget, monitors key metrics for the team i.e. project management budgeted versus actual hours, team utilization.
Identifies efficiencies in the workflow, in management the studies/program and implements these.
Ensures cost saving opportunities by using the Global Service Centers.
Establishes and maintains excellent working relationships with the Global Service Centers.
Requirements :
Bachelor Degree.
From 6 to 9 Years of experience in a similar role
Transferable Iqama.
To apply please send your updated CV to below email mentioning the job title and the location.
aisha.alhelali@gfk.com
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