السلام عليكم ورحمة الله وبركاته

مطلوب بشكل عاجل موظف سعودي لشغل وظيفة موظف دعم مكتبي خبرة سنة على الاقل ويشترط اجادة اللغة الإنجليزية بشكل جيد جدا
العمل في الرياض في شركة كبرى ، موقع العمل شمال الرياض ، بيئة عمل صحية وراتب جيد جدا ، العقد مدته ستة أشهر قابلة للتجديد
نأمل من يجد في نفسه الخبرة والكفاءة ارسال الذاتية بالإنجليزية مع ذكر Help-desk Operator إلى الايميل التالي:
dtz2@yahoo.com
الوصف الوظيفي :
Principal Functions (Major Areas of Responsibility)
• Establish and maintain good working relationships and lines of communication with peers, client and supply chain representatives
• Good communication with C&W staff, vendors and supply chain from a helpdesk perspective
• Perform emergency support duty, if required
• Accurate capture and inputting of all required information
• Close relations with Maintenance planners and coordinators to ensure operational effectiveness
Job Requirements:
• Bachelor’s degree level education
• Minimum 2 years working experience in a call centre/helpdesk type role
• Strong Interpersonal skills, initiative, analytical thinking, decision-making and leadership abilities.
• Perfect command of spoken and written English
• English and Arabic speaker.
• Strong skills in computer literacy (Microsoft office & Adobe).
• (Knowledge of quality standards like ISO 9001, ISO 14001 and OHSAS 18001
Duties and Responsibilities:

• Provide a helpdesk function to deliver related managing agent services to the ARB projects
• Work on a shift basis which could include weekend and night working
• Assist the operations team in the daily operations of the CMMS
• In conjunction with the helpdesk manager, produce reports to performance levels
• Support the implementation of Environmental Health and Safety (HSE) related activities and programs in accordance with company ISO accreditation and IMS policies and procedures
• Help to develop/review related IMS policies and procedures as required
• Ensure bank associates issues are professionally resolved
• To meet or exceed Targets and KPI requirements set by senior management from time to time.
• Other subject related duties as appropriate and required.
• Report bank associates complaints and feedback to direct manager

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