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السلام عليكم ورحمة الله وبركاته
من يجيد في نفسه الاهلية نأمل ارسال السيرة الخاصة به على الايميل ادناه بالإنجليزية فقط
dtz2@yahoo.com

مطلوب موظف يجيد الانجليزية من اصحاب الاحتياجات الخاصة المحتسبين لدى وزارة العمل وفق التفاصيل التالية:

الموقع : شمال الرياض وبيئة عمل مؤائمة لاصحاب الهمم
ايام العمل: 5 ايام في الاسبوع من الاحد للخميس
تأمين طبي مناسب
تدريب مستمر
الوصف الوظيفي كالتالي:


Position: Help Desk Operator
Department: Operations
Division: Site Operations
Location: Saudi Arabia
Cushman & Wakefield Cost Centre KSA

Principal Functions (Major Areas of Responsibility)
• Establish and maintain good working relationships and lines of communication with peers, client and supply chain representatives
• Good communication with C&W staff, vendors and supply chain from a helpdesk perspective
• Perform emergency support duty, if required
• Accurate capture and inputting of all required information
• Close relations with Maintenance planners and coordinators to ensure operational effectiveness
Job Requirements:
• Bachelor’s degree level education
• Minimum 2 years working experience in a call centre/helpdesk type role
• Strong Interpersonal skills, initiative, analytical thinking, decision-making and leadership abilities.
• Perfect command of spoken and written English
• English and Arabic speaker.
• Strong skills in computer literacy (Microsoft office & Adobe).
• (Knowledge of quality standards like ISO 9001, ISO 14001 and OHSAS 18001
Duties and Responsibilities:

• Provide a helpdesk function to deliver related managing agent services to the ARB projects
• Work on a shift basis which could include weekend and night working
• Assist the operations team in the daily operations of the CMMS
• In conjunction with the helpdesk manager, produce reports to performance levels
• Support the implementation of Environmental Health and Safety (HSE) related activities and programs in accordance with company ISO accreditation and IMS policies and procedures
• Help to develop/review related IMS policies and procedures as required
• Ensure bank associates issues are professionally resolved
• To meet or exceed Targets and KPI requirements set by senior management from time to time.
• Other subject related duties as appropriate and required.
• Report bank associates complaints and feedback to direct manager

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