We are looking to hire a CRM Specialist: Who will be working on day to day for the execution of CRM campaigns and building CRM strategy. Collaborating with other supporting teams to get the targets.

Job Title: CRM Specialist – Braze
Role Purpose: For CRM campaigns and strategies

Responsibilities:
• Day to day, you'll own the "hands on the keyboard" execution of CRM campaigns and canvases, while ensuring the best user experience
• Help in building a CRM strategy
• Define new campaigns that will raise customer awareness and help users through the conversion funnel
• Run A/B Tests fast and smartly to get new insights
• Collaborate with our Data/Tech team to request and implement new product features
• Launch and automate new CRM campaigns that drives revenue
• Work closely with the local operations team, to ensure that communications respect users and brand guidelines
• Contribute towards the continuous improvement of our customer life-cycle through out-of-the-box thinking
• Manage all steps of global campaign planning working hand in hand with local teams to ensure timely input in the planning stage, proper media planning, adequate content localization, and flawless execution.
• Create reports containing a robust description of activities, suitable advice, actionable recommendations, and a clear summary of performance against KPIs and metrics.
Experience and Qualification:
• 4+ years of marketing-specific experience, with a focused on digital acquisition, deep understanding of CRM strategies and communications.
• Experience with CRM tools, preferable Braze expert.
• Analyzing the data and users’ feedback.
• Prioritizing growth channels.
• Scaling and automating the growth processes.
• Strong drive for continuous improvement and problem-solving attitude, you always find a way to get things done.
• Data-driven, being able to design new analysis and convert them into business decisions and campaign optimizations
• Knowledgeable about referral marketing and being able to create viral growth.
• Deep knowledge of all the important KPIs (acquisition, activation, retention...etc) and their relationship
Job Location: Jeddah

Please send your updated Resume on below email:
Jobs@amjadunited.com. Kindly make sure to mention in subject "CRM Specialist ".

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جزاك الله خير

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