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رقم الوظيفة JB332929

Operations Processor

Banque Saudi Fransi


وصف الوظيفة

Key Responsibilities:

- Provide assistance to, train & develop staff in Level One to build their capabilities to carry out their work effectively.
- Prepare draft correspondence ****d on general guidelines to be reviewed and finalised by higher Levels to support the expeditious completion of the processes.
- Act as the first point of operational contact for customers in the Branch and Head Office for providing basic level headline information on various services ensuring that all enquiries are handled expeditiously.
- Respond to customers' complaints, resolve minor issues and escalate unresolved issues to the higher Levels, as per the established procedures, to ensure that customer-****d operational issues are tackled expeditiously.
- Receive applications / documents from customers / Branches for services as LCs, LGs, Bills, and cheques clearing and ensure the completeness of application in terms of supporting information, signature and compliance with the requirements to accurately accomplish the work.
- Register, process, and post the applications for various services and obtain approval from higher Level before filing the office copy and releasing the document to fulfil the commitments of the Units.
- Process / monitor follow-up the settlements e.g. post-dated cheques, swift messages, bills payments to ensure timely realisation of payments and report any irregularities to higher level.
- Prepare end-of-the-day report to update the Unit Head on the status of the work completed and also for future reference.
- Balance the entries of sub-books with respective ledgers to ensure that books are balanced and the positions of Branch accounts are correctly depicted.
معلومات الوظيفة

مجال العمل:بنوكمكان الوظيفة:الرياض, المملكة العربية السعودية المهارات المطلوبة:Required Skills:

- 3 Years experience in Level One or *****alent experience outside
- Good knowledge of English
- Arabic will be an added advantage
- Familiarity with International Chamber of Commerce publications
- Computer skills. Candidate should be able to work in a fully automated environment.
- Fair communication skills
- Interpersonal relations skills
- Customer focusالكادر الوظيفي:متوسط الخبرة (خبرة أكثر من عامين)نظام العمل:دوام كاملتاريخ بدء العمل:April 2007المستوى التعليمي:University Degree
وصف الشركة

Who We Are:
Banque Saudi Fransi (BSF) is a Saudi Arabian Joint Stock Company established by Royal Decree No. M / 23 dated June 4, 1977.

Global Partnership:
The Bank is affiliated with Calyon that holds an equity interest of 31.1%. Calyon is a fully-fledged member of the Crédit Agricole Group, the second largest bank in France, and seventh among banks of the Euro-land by total equity.

Objectives:
Our objective is to provide all types of commercial banking services to both domestic and international customers.BSF aims at creating a long term and personalized partnership with all its customers, gaining loyalty through recognized banking expertise, quality of service, as well as innovative and customized financial solutions.

Extensive Network:
Our Head office is located in Riyadh and we have:
• Three Regional Offices in Jeddah, Al-Riyadh and Al-Khobar.
• 62 branches located in the major cities of the Kingdom, including Ladies Sections.
• 194 ATMs and more than 3175 Point of Sale (P.O.S.) terminals.
• 1733 employees as of 31st December 2005.

Steady Growth:
Over the years, BSF has demonstrated a sustainable pattern of growth that has established its current financial strength and leadership in the Saudi market, positioning the Bank as a modern and dynamic institution fully geared to meet the challenges of the future.

Profits:
Banque Saudi Fransi announced a 44% increase in 2005 net profits compared with 2004. The net profit *****ed 2, 215 Million against 1, 536 Million one year before as the result of a steady pattern of the Bank performance over the past 5 years.

Assets Growth:
Customer deposits and Loans and advances progressed 7 % and 25 % respectively compared to 2004, to attain SAR 51, 093, 385 Million and SAR 42, 978, 702 Million.
Total operating income moved up 37%, while total operating expenses were contained within objective.
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رقم الوظيفة JB332931

Universal Teller

Banque Saudi Fransi


وصف الوظيفة

Key Responsibilities:

- Effect SAR cash payments against a valid instrument / voucher and after proper signature verification / identification as required by the Bank.
- Process urgent Demand Draft, Cashier's Order and Telegraphic Transfer applications.
- Effect cash payment against IRMs (ID payments) against authorised instrument / voucher and after proper identification.
- Accept and process clearing cheques (other than bulk) for PFS and CBA customers.
- Accept CBRs / BCCs / CBPs over the counter after proper checking.
- Exchange of notes and coins for Bank's customers against proper Exchange Ticket.
- Processing of special clearing cheques (both inward and outward)
- Guide customers whenever required, e.g. updating of signatures, addresses, remote banking options, etc
- Ensure that all the transactions, including end of day balancing of cash and Teller terminals, are performed in accordance with the BIM and other Procedural manual / instructions issued from time to time.
- Ensure that cash drawers are locked and system logged off when away from seat.
- Have all vouchers relating to illiterate customers witnessed by the Supervisor and Officer / Executive prior to processing
معلومات الوظيفة

مجال العمل:بنوكمكان الوظيفة:الرياض, المملكة العربية السعودية المهارات المطلوبة:Required Skills:

- Cash handling experience
-Basic Accountingprinciples / concepts
- Basic HUB / CRMS knowledge
- PFS Product Knowledge for cross-sales
- PC skills
- Arabic / English
- Greet, smile and welcome all customers coming to the counters for conducting various transactions and provide a high standard of personalised, effective and efficient customer service.
- Handle sale and purchase of Travellers Cheques, including assisting customers in preparation of vouchers.الكادر الوظيفي:متوسط الخبرة (خبرة أكثر من عامين)نظام العمل:دوام كاملتاريخ بدء العمل:April 2007
وصف الشركة

Who We Are:
Banque Saudi Fransi (BSF) is a Saudi Arabian Joint Stock Company established by Royal Decree No. M / 23 dated June 4, 1977.

Global Partnership:
The Bank is affiliated with Calyon that holds an equity interest of 31.1%. Calyon is a fully-fledged member of the Crédit Agricole Group, the second largest bank in France, and seventh among banks of the Euro-land by total equity.

Objectives:
Our objective is to provide all types of commercial banking services to both domestic and international customers.BSF aims at creating a long term and personalized partnership with all its customers, gaining loyalty through recognized banking expertise, quality of service, as well as innovative and customized financial solutions.

Extensive Network:
Our Head office is located in Riyadh and we have:
• Three Regional Offices in Jeddah, Al-Riyadh and Al-Khobar.
• 62 branches located in the major cities of the Kingdom, including Ladies Sections.
• 194 ATMs and more than 3175 Point of Sale (P.O.S.) terminals.
• 1733 employees as of 31st December 2005.

Steady Growth:
Over the years, BSF has demonstrated a sustainable pattern of growth that has established its current financial strength and leadership in the Saudi market, positioning the Bank as a modern and dynamic institution fully geared to meet the challenges of the future.

Profits:
Banque Saudi Fransi announced a 44% increase in 2005 net profits compared with 2004. The net profit *****ed 2, 215 Million against 1, 536 Million one year before as the result of a steady pattern of the Bank performance over the past 5 years.

Assets Growth:
Customer deposits and Loans and advances progressed 7 % and 25 % respectively compared to 2004, to attain SAR 51, 093, 385 Million and SAR 42, 978, 702 Million.
Total operating income moved up 37%, while total operating expenses were contained within objective.
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رقم الوظيفة JB332933

Customer Service Staff

Banque Saudi Fransi


وصف الوظيفة

Key Responsibilities:

*Provide the customer financial services by delivering unbiased, competent and problem free services to ***** the predecided customer satisfaction levels.
*Manage effectively the serve time spent with the customer to ***** an acceptable service delivery within the turn around time.
*Develop ownership attitude for customer complaints to ensure they are addressed properly and promptly to minimize customer attrition.
*Be fully aware of bank products and features to increase business volume and achieve cross selling targets.
*Awareness of implementation of bank's credit policy, bank procedure and to be implemented to ***** an acceptable level of risk and number of rejected cases.
*Organizing his work layout and appearance to keep up bank image.
*Provide constructive and constant feedback on improvement of products, services, processes to reduce cycle time of costs and enhance customer satisfaction.
معلومات الوظيفة

مجال العمل:بنوكمكان الوظيفة:الرياض, المملكة العربية السعودية المهارات المطلوبة:Required skills:

-Minimum 3 years banking experience.
-Thorough knowledge of products, service policies and processes of Retail Banking products.
-The job holder must possess the following skills (Problem solving, communication skills, interpersonal skills, ability to work under pressure, computer literacy).الكادر الوظيفي:متوسط الخبرة (خبرة أكثر من عامين)تاريخ بدء العمل:April 2007المستوى التعليمي:University Degree
وصف الشركة

Who We Are:
Banque Saudi Fransi (BSF) is a Saudi Arabian Joint Stock Company established by Royal Decree No. M / 23 dated June 4, 1977.

Global Partnership:
The Bank is affiliated with Calyon that holds an equity interest of 31.1%. Calyon is a fully-fledged member of the Crédit Agricole Group, the second largest bank in France, and seventh among banks of the Euro-land by total equity.

Objectives:
Our objective is to provide all types of commercial banking services to both domestic and international customers.BSF aims at creating a long term and personalized partnership with all its customers, gaining loyalty through recognized banking expertise, quality of service, as well as innovative and customized financial solutions.

Extensive Network:
Our Head office is located in Riyadh and we have:
• Three Regional Offices in Jeddah, Al-Riyadh and Al-Khobar.
• 62 branches located in the major cities of the Kingdom, including Ladies Sections.
• 194 ATMs and more than 3175 Point of Sale (P.O.S.) terminals.
• 1733 employees as of 31st December 2005.

Steady Growth:
Over the years, BSF has demonstrated a sustainable pattern of growth that has established its current financial strength and leadership in the Saudi market, positioning the Bank as a modern and dynamic institution fully geared to meet the challenges of the future.

Profits:
Banque Saudi Fransi announced a 44% increase in 2005 net profits compared with 2004. The net profit *****ed 2, 215 Million against 1, 536 Million one year before as the result of a steady pattern of the Bank performance over the past 5 years.

Assets Growth:
Customer deposits and Loans and advances progressed 7 % and 25 % respectively compared to 2004, to attain SAR 51, 093, 385 Million and SAR 42, 978, 702 Million.

Total operating income moved up 37%, while total operating expenses were contained within objective.



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